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Appointments

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Appointment Details

Tuesday - Saturday 10:00 am to 5:00 pm CST
Closed Sunday and Monday

Although appointments are set at 15-minute increments, your appointment is not time-limited — feel free to browse as long as you’d like!

Having trouble viewing the appointment calendar? Click here or contact us.


December Updates

Repairs

We're not accepting outside repairs during the month of December, but repairs for jewelry purchased from Walton's are always welcome.

Custom Design Appointments

We typically do not book new custom design appointments during December. If you'd like to discuss your ideas, please contact us directly to start the conversation.


How else can I shop with Walton's?

You can shop online 24/7 (shipping is always free)! We are always available via email at hello@waltonsjewelry.com, Facebook and Instagram messaging, and through the live chat on our website. You can also call or text our showroom at (615) 790-0244 during the hours of 10:00 am and 5:00 pm Tuesday through Saturday.

Virtual appointments

When you book a virtual appointment, we’ll do our best to recreate the same welcoming environment our Downtown Franklin showroom has to offer — and bring that feeling to you! Simply ask to see any piece in our collection or for our expert recommendations based on your personal style and preference.

Our virtual appointments are hosted through the Zoom platform. You can join using a desktop computer or your smartphone by clicking the link in your appointment confirmation email after booking.