Jewelry
Repair & Resizing
In-House Fine Jewelry Repair

Repair, Resizing, & Restoration

Here at Walton's Jewelry, each piece is meticulously inspected while the finest precision and art are practiced daily to maintain the beauty of your family heirlooms. Our experienced jewelers are able to repair and restore some of the most challenging pieces, using a state-of-the-art laser welder.

With over half a century of serving Downtown Franklin and the greater Nashville area, we're known for our expertise in antique and estate jewelry. We recognize the unique nature of each piece and stand ready to offer tailored guidance to ensure their continued longevity. What has touched our hearts is the opportunity to preserve our clients' own slice of history by restoring, repairing, and reimagining their cherished heirlooms.

Our team of GIA Accredited Professionals and expert repair specialists are ready to help with all of your fine jewelry repair and restoration needs!

Here is a sampling of some of the repair services that we offer in our in-house jewelry repair workshop:

• Complimentary Jewelry Inspection & Cleaning
• Ring Sizing
• Stone Setting
• Diamond & Colored Gemstone Replacement
• Prong Retipping & Repair
• Shank Repair
• Soldering
• Rhodium Plating
• Chain & Clasp Repair
• Earring Repair, Conversion to Screw Back Posts, Regular Posts, or Clip-On Backs
• Pearl Restringing

We are happy to help with all of your fine jewelry repair needs!

Repair Warranty

All purchases from Walton's include a point-of-sale report which can be submitted to your insurer. Upon request, we also offer formal written appraisals done by our GIA Gemologists for items purchased from us. These appraisals can be forwarded or given to your insurance agent to have added to your policy, something that we encourage our customers to do in order to safeguard themselves against theft or damage.

  • We guarantee our repair work for 90 days, limited to the area only covered by the repair completed. If a repair fails due to defective materials or workmanship, we will repair it at no cost. Repairs needed after 90 days, or deemed to be caused by misuse, will incur repair fees at the expense of the customer. We are not responsible for damage beyond normal wear or once the jewelry leaves the premises.
  • We cannot accept responsibility for items repaired by any other jeweler. Any and all warranty of the piece will be considered void if another jeweler has worked on a Walton's design.

Repair Pricing

To receive an estimate, our repair specialist will need to inspect your piece in person. Once we receive the jewelry, we will contact you with a cost estimate, which you can approve and/or submit to your insurer.

Note: We do not offer a same-day repair service (i.e. ring resizing, prong re-tipping, resetting, etc.). If you are purchasing a ring from us, we will, however, accommodate resizing at the time of purchase as quickly as we can.

All carat weights and measurements are approximations. The diamonds and other stones are not removed from the jewelry, thus the carat weight measurements are generated using the GIA formulas for approximating carat weight for stones while in a mounting, unless otherwise stated.

Purchasers of colored gemstones should be aware that natural gemstones are processed from the time they are extracted from the earth by one or more traditionally accepted trade practices. Some or all colored gemstones are subject to colored gemstone enhancement processes.

Caring for your Heirloom
How to Care for Your Jewelry
Learn More

Cleaning and Inspection

Walton's always offers complimentary cleaning and inspection of your jewelry. Stop by our showroom any time during open hours or book an appointment.

We also offer a range of jewelry cleaning products to keep your jewels looking their best at home and on the go! The Walton's Jewelry Cleaning Collection includes everything you need to break down the daily buildup - say goodbye to the lotion, body oils, and other gunk that gets in the way of your sparkle and shine! Shop the collection below:

Testimonials

★★★★★

I was getting a ring made using a diamond from my mom's ring and a diamond from my own ring. To say I'm happy with the finished product is an understatement! My ring is beautiful, exactly what I wanted, and I will forever cherish it.

Marianne S.
Franklin, TN
★★★★★

I worked with Rachel - she is intelligent, professional, and very helpful! Walton's made a custom ring for me and Rachel helped me create exactly what I wanted to achieve. They did an excellent job and made it before the scheduled time. I am very satisfied! Thank you!

Marjorie S.
Spring Hill, TN
★★★★★

Walton's helped me design a custom ring with my original diamond and my late mom's diamond from her engagement ring along with some small stones from a pair of her earrings. They were so wonderful to work with, and I will wear this knowing and feeling my mom is with me. It's absolutely beautiful, and I will treasure it forever.

Karen P.
Murfreesboro, TN
★★★★★

I recently took several pieces to Walton's for repairs and redesigns of two rings. I am beyond thrilled with the level of care and quality of workmanship!! Mary was especially lovely to work with and the entire staff at Walton's is always so welcoming. Receiving each piece as it was restored has been like Christmas morning each time I go to their store! I can't imagine trusting my heirlooms with anyone else - a business that prides itself on offering unique, estate pieces!

Melissa M.
Franklin, TN
★★★★★

So incredibly pleased! Walton's not only repaired a broken ring but resized my wedding band and engagement ring. They are absolutely perfect!! Their customer service and knowledge is paramount. I wouldn't take my jewelry anywhere else. Thank you Walton's for being amazing on so many levels.

Leslie S.
Nolensville, TN
★★★★★

I had an estate diamond and emerald ring repaired at Walton's and I couldn't be happier with the result. Further, the staff is warm and so inviting. And they have such a passion for historical pieces!

Sloane S
Columbia, TN