Here at Walton's Jewelry, each piece is meticulously inspected while the finest precision and art are practiced daily to maintain the beauty of your family heirlooms. Our experienced jewelers are able to repair and restore some of the most challenging pieces, using a state-of-the-art laser welder.
With over half a century of serving Downtown Franklin and the greater Nashville area, we're known for our expertise in antique and estate jewelry. We recognize the unique nature of each piece and stand ready to offer tailored guidance to ensure their continued longevity. What has touched our hearts is the opportunity to preserve our clients' own slice of history by restoring, repairing, and reimagining their cherished heirlooms.
Our team of GIA Accredited Professionals and expert repair specialists are ready to help with all of your fine jewelry repair and restoration needs!
Here is a sampling of some of the repair services that we offer in our in-house jewelry repair workshop:
Complimentary Jewelry Inspection & Cleaning
Ring Sizing
Stone Setting
Diamond & Colored Gemstone Replacement
Prong Retipping & Repair
Soldering
Rhodium Plating
Chain & Clasp Repair
Earring Repair, Conversion to Screwbacks, Regular Posts, or Clip-On Backs
From our clients
At Walton's Jewelry, our clients' satisfaction is at the heart of everything we do. From restoring heirloom treasures to repairing everyday favorites, we take pride in delivering exceptional craftsmanship and care. Here’s what some of our valued customers have to say about their experience with us!
Repair Warranty
All purchases from Walton's include a point-of-sale report which can be submitted to your insurer. Upon request, we also offer formal written appraisals done by our GIA Gemologists for items purchased from us. These appraisals can be forwarded or given to your insurance agent to have added to your policy, something that we encourage our customers to do in order to safeguard themselves against theft or damage.
- We guarantee our repair work for 90 days, limited to the area only covered by the repair completed. If a repair fails due to defective materials or workmanship, we will repair it at no cost. Repairs needed after 90 days, or deemed to be caused by misuse, will incur repair fees at the expense of the customer. We are not responsible for damage beyond normal wear or once the jewelry leaves the premises.
- We cannot accept responsibility for items repaired by any other jeweler. Any and all warranty of the piece will be considered void if another jeweler has worked on a Walton's design.
Repair Pricing
To receive an estimate, our repair specialist will need to inspect your piece in person. Once we receive the jewelry, we will contact you with a cost estimate, which you can approve and/or submit to your insurer.
Note: We do not offer a same-day repair service (i.e. ring resizing, prong re-tipping, resetting, etc.). If you are purchasing a ring from us, we will, however, accommodate resizing at the time of purchase as quickly as we can.
All carat weights and measurements are approximations. The diamonds and other stones are not removed from the jewelry, thus the carat weight measurements are generated using the GIA formulas for approximating carat weight for stones while in a mounting, unless otherwise stated.
Purchasers of colored gemstones should be aware that natural gemstones are processed from the time they are extracted from the earth by one or more traditionally accepted trade practices. Some or all colored gemstones are subject to colored gemstone enhancement processes.