Appointments
Showroom & Virtual Appointments
Repair Service Update
Repair services on items not purchased from Walton's will be paused after May 17, 2025. For the summer, we are temporarily only servicing repairs on jewelry purchased from Walton's.
Your Personal Appointment
If you'd like to see a piece from our collection from all angles or chat one-on-one with an expert, make an in-person or virtual appointment. Your appointment is not time-limited — feel free to browse as long as you’d like!
Please note: We do not accept Selling or Estate Evaluation appointments on Saturdays.
410 Main Street, Franklin, TN 37064
Tuesday - Saturday 10:00 am to 5:00 pm CST
Closed Sunday and Monday
Having trouble viewing the appointment calendar? Click here or contact us.
How else can I shop with Walton's?
You can shop online 24/7 (shipping is always free)! We are always available via email at hello@waltonsjewelry.com, Facebook and Instagram messaging, and through the live chat on our website. You can also call or text our showroom at (615) 790-0244 during the hours of 10:00 am and 5:00 pm Tuesday through Saturday.
Virtual Appointments
When you book a virtual appointment, we’ll do our best to recreate the same welcoming environment our Downtown Franklin showroom has to offer — and bring that feeling to you! Simply ask to see any piece in our collection or for our expert recommendations based on your personal style and preference.
Our virtual appointments are hosted through the Zoom platform. You can join using a desktop computer or your smartphone by clicking the link in your appointment confirmation email after booking.
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